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What’s That Strange Smell?

November 2, 2010 By jfisher Leave a Comment

From Paul Harrington, SVP, Creative Director, Palio

Perchance your nostrils have encountered an unfamiliar sensation. An extraordinary aromatic, with complex layers of fragrant depth and texture. Sweet, spicy, sensual. What, what in the name of all that is holy, can it be?

It’s called a rose, my friend. And you should put down your damn smartphone, PDA, tablet, laptop, MP3 player, game, e-reader, remote or joystick and smell it. Shove your technology-loving face down into the crimson folds of that sucker and breathe in its luscious musk.

Rose, meet my friend who spends too much time in a virtual world of manmade jabberwocky. Friend, meet rose.

OK, you get it now: stop and smell the roses. Ha-ha. (Insert other snarky comment here.) And you’re about to click that “x” up in the corner of this window and surf to another digital distraction. But give me another 60 roboto-seconds of your precious time and hearken to my words.

The end is near.

The end of that which makes us human: the real world of life, love, sound and sense. We’re jacking into cyberspace and leaving reality behind. The interweb/webernet has become a surrogate for human experience. Ugh.

For the technophiles here in the office, this opinion will be about as popular as a tuna fish sandwich on a cramped commuter plane. I may be ridiculed on Facebook or tweeted as an old fool. Maybe so.

Look, I get it. I too love my cybervices; I’m as technomantic as the next fella, maybe more so. (And the irony that you’re reading this complaint online is not lost on me.) These equipment advances are incredibly useful and make access to information instantaneous. The world IS a better place for technology, and I applaud it. Huzzah! But we’ve got to remember to pause every once in a blue moon and “interface” with the real world and people around us.

My plea has relevance to the workplace, and hence its appearance here on this blog. In meetings and appointments, both in and out of the office, I see the eyes and attention of so many faces focused on the screens of their Blackberries, Droids, iPhones, iPads and laptops, and not on the person speaking to them. I see people surreptitiously sneaking peeks at their devices, texting to maintain a connection with someone thousands of miles away –– all to the detriment of the person sitting right across the table from them. In the name of service to our accounts and business, we try to have one eye on the ball, and the other on the cursor. I say again: ugh.

As the Supremes once sang, “Stop in the name of love.” Put down the device, raise your hands in the air and step away from the technology. And no one gets hurt.

Pause to speak with a colleague using your – gasp! – vocal chords. Stop and write a note to a client on a piece of paper and mail it (using an ancient credit system called “a stamp”). Slow down, sit on the steps and watch a leaf tumble past, propelled by a gust of wind. And take a moment to smell and savor a rose as its petals begin to curl against the impending winter. It’s not too late.

We now return you to your regularly scheduled programming.

Palio is a full-spectrum global pharmaceutical and consumer advertising, marketing, and communications agency that excels in brand creation and specializes in brand strategy, product launches, global marketing, and digital and integrated media.

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Filed Under: Creative, Industry Trends, Technology Tagged With: cyberspace, Droid, Facebook, iPhone, smell the roses, Supremes, Technology

There’s a Crow in Your Cubicle

August 27, 2010 By jfisher Leave a Comment

From Michael Boggs, Account Director, Palio

From nature’s perspective, the crow is one of the most intelligent birds. Part of what makes the crow unique is that they are known to employ tools in order to help forage for food – they use almost anything they come across in the wild. What’s more is that they will take what they find and tailor it to suit their needs – be it sticks, leaves, wires or other things that modern life has put at their disposal. They aren’t born with this skill set, they learn how to use tools over time. The crow’s problem-solving skills are what set them apart from other birds.

And therein lays the correlation to our everyday agency lives. As marketing experts, we also use all of the tools at our disposal to solve problems. But the challenge becomes how to incorporate all of the new tools that technology has put at our disposal.

Take for example some of the new technologies that have been recently developed. Quick Response (QR) codes. Ever hear of them? I’m sure you’ve seen them. They’re little matrix bar codes that can be used for a variety of applications.

In places such as Asia and Europe where they’re more widely used, you might see one on a movie poster. If you thought the movie looked interesting, you could scan the QR code with your Smartphone, which would then direct you to a web site where you could buy a ticket for the next show. Keep an eye out for an upcoming post from our own Chau Ho on this new technology being used as a flexible marketing tool.

The lesson here isn’t that the US is behind the times (which we are when it comes to QR codes), the lesson is that this is an example of a tool that is underutilized and can be put to use for our clients. Could drug reps have QR codes on their business cards that automatically dial the rep’s phone number? Could we provide doctors with a QR code for ordering more co-pay coupons or samples? Scan a QR code on a physician detail piece to visit a microsite for more information?

Here’s another one: How about the ability to serve information to Web site visitors based on where they live? Let’s say you’re promoting a flu drug. The flu and flu season are different if you live in Florida vs. Chicago. In Chicago, flu season could be in full swing in November – accompanied by snow and winter conditions, whereas in the South, flu season might be a bit later in the year while it’s still sunny and warm. The more relevant the content you serve consumers, the more likely they are to think that you can relate to their version of the flu.

The point of all this is that while it’s difficult to keep up with the rapid pace that technology is evolving, we all have a responsibility to both ourselves and our clients to use the tools at our disposal – and to use them in new and innovative ways. Not only will doing so help you do better work for your clients, but it will also help reinforce your agency’s USP. Having said that, I’d be willing to bet that with all of the focus and energy that we’re putting behind technology, we’ll continue to see plenty of educational seminars to learn more about the latest tools.

So be the crow. Look for any opportunity to wisely use the tools around you to help make your clients’ campaigns more effective.

Palio is a full-spectrum global pharmaceutical and consumer advertising, marketing, and communications agency that excels in brand creation and specializes in brand strategy, product launches, global marketing, and digital and integrated media.
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Filed Under: Account Services, Industry Trends Tagged With: crow, problem solving, QR codes, Technology
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